Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,292 Reviews)
Rating breakdown 149,292 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,817)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Steven62
from San Francisco
Verified Purchase:Yes
Have used your software for years, it was very glitchy this year. Import from past year was very difficult. Trying to find various supporting forms was not straightforward. I will think twice about using it in the future.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Qupoun
from Harrisburg, PA
Verified Purchase:Yes
Easy to use. Accurate. Gives the most refund in my experience so far
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Topeka,KS
Verified Purchase:Yes
I have been using H & R Block Deluxe software for over 20 years, has always done a good job for me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DKBrenny
from Mississippi
Verified Purchase:Yes
I purchased for my taxes this year found it so easy to do my taxes with
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oklahoma
Verified Purchase:Yes
Found that it was very easy to use and covered everything
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Five stars for Fed tax program: 4 stars for state.
on March 20, 2026
Posted by: grandpamoe
Verified Purchase:Yes
Your CA state edition instructions said to sign the return but not how to sign for my deceased wife who died during the 2025 tax year. I searched the internet for an answer and found one. Hope it was a good answer.
I followed the mailing instructions and sent the return via USPS certified mail on Feb 6 (unable to e-file due to wife's death). I checked tracking and it said it was still in transit on Mar 20. Not sure what to do .
FIVE stars for the Federal Tax return. It was accepted on Feb 1, & refund showed up in my checking account on Feb 12!
I followed the mailing instructions and sent the return via USPS certified mail on Feb 6 (unable to e-file due to wife's death). I checked tracking and it said it was still in transit on Mar 20. Not sure what to do .
FIVE stars for the Federal Tax return. It was accepted on Feb 1, & refund showed up in my checking account on Feb 12!
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Was able to fill out/file my taxes on same day
on March 20, 2026
Posted by: Anonymous
from California
Verified Purchase:Yes
I continue to do my taxes on my own because of the many helpful features this particular software tool offers. The step by step narratives are really helpful and simplify the process. The only improvement I would make is revising the explanation for when student loan interest can be deducted by someone other than the student. The integration options for previous yearl filings and state taxes is fairly straight forward and consistent. And the option to ask for H&R help - online or locally - is a nice feature too.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: DoroB
from California
Verified Purchase:Yes
Easy navigation, works with Windows 10, we are very satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock