Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,292 Reviews)
Rating breakdown 149,292 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,817)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
Verified Purchase:Yes
There are still some parts that need better explanation. Maybe a review by regular subscribers would let the explanation enhance the program.
Pros: Maximizes refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Connecticut
Verified Purchase:Yes
I change from turbo tax years ago, when they falsely claimed their product came with state taxes, it did bit you had to pay a premium to activate it, that was the last time I will ever use their product.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh
Verified Purchase:Yes
I have used this softwares for almost 20 years. It walks you right through your return
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Good value, saves a lot of time, would use again
on March 21, 2026
Posted by: Anonymous
from USA
Verified Purchase:Yes
Worked well overall, with a few manual corrections. Price very good. Very happy with the availability of a download of composite 1099 from broker - saves a lot of manual input. For dividends, it was necessary to review and check the "qualified dividend" box manually (makes a big difference in tax owed.) Capital gains can be a confusing topic, but it worked perfectly. Review results to verify, as the instructions say.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from naugatuck, ct
Verified Purchase:Yes
I have used HR Block for my taxes for the last 10 years. In previous years I was able to import my tax info from merrill lynch and this year there was no drop down to select that so I had to put all that stuff in manually.
If this is not fixed for next year I will be switching to turbo tax.
If this is not fixed for next year I will be switching to turbo tax.
Pros: Easy to prepare
Cons: Hard to import documents
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: VikingBadger
Verified Purchase:Yes
I am disappointed that you didn't update us on the slow NY State Refunds. I took over six weeks to receive the refund and there was no communication on the status or the reason for the delays.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: LinChas
Verified Purchase:Yes
The software from H&R Block is easy to download and use. I love how it saves our information from the year before so I don’t have a need to type in names and addresses from income sources.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from IN
Verified Purchase:Yes
ive used this product for over 2 decades. easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock