Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Connecticut
Verified Purchase:Yes
I’ve been using the H&R Block Deluxe for 4 or 5 years now. Very easy to use and does what I need it too. Very helpful on capital gains and losses. Convenient app to keep track of any carryover information.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Pprep
from Ocean County NJ
Verified Purchase:Yes
I have been using the software for several years and am pleased with it
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Customer Forever 1995
Verified Purchase:Yes
Functional, but seriously outdated profit grab. The UI was built by Marco Polo and Henry Ford, designed to get the job donne but with about as straight a line as the Appalachian Trail.
Seriously, spend some of those grotesque profits on renovating this creaking behemoth before it swallows everyone up.
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: A Paid User
Verified Purchase:Yes
My issue (on the calculations of QBI carry forward amount from K-1 Schedule) was reported since February 2026. No solution was available until April 2026. I had to calculate it manually and submitted my tax return to IRS just before the deadline.
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MMG37
from Maryland
Verified Purchase:Yes
Not great this year - felt incomplete overall. Required mailing for a field it could fill out last year electronically.
Cons: Time consuming
Value
3
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JimRob
from Lancaster PA
Verified Purchase:Yes
I have been quite happy with the product and have used it for several years
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bork and Beans
from Albuquerque NM
Verified Purchase:Yes
I used your software for 2024 and just got a letter from IRS saying I owe over 9K which includes penealties and interest. I am very dissatisfied with your software.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Nike2026
from Chicago
Verified Purchase:Yes
For simple tax it's good product but for complex scenarios it struggled a lot. Support also not that great if you get stuck for complex scenarios.
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock