Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,292 Reviews)
Open Ratings Snapshot
Rating breakdown 149,292 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,677 out of 61,817
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2 out of 5
2
Back to Turbo Tax
on March 21, 2026
Posted by: redman8y
from Kouts, IN.
Verified Purchase:Yes
Having used Turbo Tax for over twenty years, I decided to give HR Block tax software my business. Compared to Turbo Tax, I found it to be very awkward. I will probably not use it again.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.

We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Efficient and easy to use
on March 21, 2026
Posted by: MNMR
from MN
Verified Purchase:Yes
Easy to use. Appreciate that it can copy data from past years.
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Love it!
on March 21, 2026
Posted by: Anonymous
from Lake Worth, FL
Verified Purchase:Yes
I've been using TaxCut for 10-15 years. Tried TurboTax one time and went back to TaxCut.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Overall good
on March 21, 2026
Posted by: Taxpayer327
from MN
Verified Purchase:Yes
Overall I like the software. The one area of improvement I would like to see is the ability to see and edit the IRS forms directly. Or at least when looking at the form the ability to select the field that needs editing and betaken to the spot in the H&B software that need to be changed..
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Not so good this year
on March 21, 2026
Posted by: Bill Sn
from NY
Verified Purchase:Yes
I called the tax expert help line several times. They were not able to help me with the problem I was having with the program.I finally stumbled on to a solution on my own. problem with downloads from brokerage account .When down loading info ,after down load program quit and removed all ready imputed info.Had to start all over several times.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.

We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on March 21, 2026
Posted by: Danno 2
Verified Purchase:Yes
Great program! answer the questions & you're done.
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
improve Plan feature
on March 21, 2026
Posted by: cmrcpa
from Texas
Verified Purchase:Yes
Process sometimes seems a little confusing. Would like to see the Plan feature let me enter next year information on a line by line basis. for example, next year's interest income, dividends, RMDs, gross Social Security and Other Income. As it is, all of those items have to be added and entered as one number. This would make review of next year's estimate more meaningful.
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long Time User
on March 21, 2026
Posted by: Razu G
from Frankford, DE
Verified Purchase:Yes
I've been using H&R Block for years and am very happy with it. I feel that it is easy to navigate and pulls in all of the info I need.
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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