Having used Turbo Tax for over twenty years, I decided to give HR Block tax software my business. Compared to Turbo Tax, I found it to be very awkward. I will probably not use it again.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've been using TaxCut for 10-15 years. Tried TurboTax one time and went back to TaxCut.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Overall I like the software. The one area of improvement I would like to see is the ability to see and edit the IRS forms directly. Or at least when looking at the form the ability to select the field that needs editing and betaken to the spot in the H&B software that need to be changed..
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
I called the tax expert help line several times. They were not able to help me with the problem I was having with the program.I finally stumbled on to a solution on my own. problem with downloads from brokerage account .When down loading info ,after down load program quit and removed all ready imputed info.Had to start all over several times.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Process sometimes seems a little confusing. Would like to see the Plan feature let me enter next year information on a line by line basis. for example, next year's interest income, dividends, RMDs, gross Social Security and Other Income. As it is, all of those items have to be added and entered as one number. This would make review of next year's estimate more meaningful.
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!