Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from SOUTH
Verified Purchase:Yes
Endless questions that make no sense. Poorly worded questions that are not even considering proper English. One simple error identified at the end caused me to go thru the entire bad long torturous string of questions again many that do not apply to me. Horrible SW design. Many pages with no help or "help" that is useless. Waste of time. Extremely poor configuration for navigating thru the SW.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York
Verified Purchase:Yes
Well worth the price. Software is reliable, thorough and greatly simplifies tax preparation. In the many years I have used it, I have never had any issues with the software itself or with submitting my taxes. Highly recommended.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Monroe, NC
Verified Purchase:Yes
Software was Easy to use, last year tax return imported seamlessly.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Allen, TX
Verified Purchase:Yes
I’ve used H& R Block Deluxe for my federal income taxes for the last three years. It’s very easy to use and guides you through the process easily. You can file online and then view the status of your tax return after it’s submitted.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Yourmama
Verified Purchase:Yes
I have used this software for years and continue to use it for the ease of use and simplicity.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Left Side
from NC
Verified Purchase:Yes
Does what I need it to do - save hundreds on tax prep - easy to use and accurate, along with help if you need it!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Kilrahi
Verified Purchase:Yes
I've bought the software for several years and largely enjoyed it, but this year's was SO glitchy. It was frustrating with direct deposit and ach payment options disappearing among other things... I may go a different route next year.
Pros: Easy to import documents
Cons: Hard to prepare
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Curl Not Too Happy
from 23435
Verified Purchase:Yes
I purchased H&R Block 2025 Deluxe + State Software to install on my W10 computer. Taxes are done. The question I can get NO HELP for is: I want to duplicate my federal tax return and give the copy another name. Then I would have TWO identical returns within the program--the original I e-filed and do NOT want to edit and another identical one. My intent is modify to numbers in the copied one to see how my taxes change.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock