Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,292 Reviews)
Rating breakdown 149,292 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,817)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Reno2026
Verified Purchase:Yes
I bought H&R Block software again for several years now. It has always delivered what it promised, was easy to use including e-filing.
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wbgtechie
from Westerville, PH
Verified Purchase:Yes
Easy to use, love the help through the AI interface, fast to setup, and a reliable tax partner for me for a decade.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: LR1966
from MO
Verified Purchase:Yes
The program needs to have "taxes for dummies" language when explaining items. Also, more links to take you to what the items are trying to explain. Needs to be more user-friendly for people who are not tax experts. Probably will not buy again.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: fir tree
from Idaho
Verified Purchase:Yes
When I finished my return and went to send it to H&R Block the page came up for the filing code. It was prefilled out so I clicked send. It came back denied. I checked to make sure everything was correct and hit send. It came back denied. The code was prefilled in so I thought it was correct. I went back to the E-Mail 4 months ago and found out the prefilled out code was wrong. I put the E-Mail code and it went through, but I had 4 holds placed on my account which caused it to go negative. If the box for the code had been blank I would have known to go to the E-Mail for the code. Please don't put the wrong code in the box
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
We have used this product for 18 years! No regrets, always had great results.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
Used it for at least last 10 years. Trust it more than any other options.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: westinld
Verified Purchase:Yes
Completed 2025 tax returns 1/31, accepted by the Feds within a minute. Return came in the first half of Feb.
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Clarkston, MI
Verified Purchase:Yes
Excellent tax software. However, an explanation of what overtime pay is would help. For example, double time pay is not excluded, only the half portion of time and a half pay is excluded for time and a half pay and double time pay.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock