Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,292 Reviews)
Rating breakdown 149,292 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,817)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Albert Wesley
from Ft Worth, Tx
Verified Purchase:Yes
Bought Deluxe. Had all kinds of trouble getting by the social security worksheet, and I get no SS benefits at all. Finally let me skip it and e-file. Bad experience!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: AndyC1
from North Carolina
Verified Purchase:Yes
Generally great program, but I hit an issue after importing tax data and then verifying it where the program crashed and corrupted the HR Block's tax file. I saved it regularly, but this crash trashed the saved file and left no backup. I was forced to reenter everything. I was not a happy camper. Support told me this was a known problem and there was nothing they could do about it. Taxcut should keep its own internal backup and not depend on the user knowing that there's an additional user option to create a backup.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Corpus Christi, TX
Verified Purchase:Yes
I've used the H&R Block software for over 8 years and I love it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: dhtugs
from SC
Verified Purchase:Yes
The federal progam was was fine but the state (SC) not so much. Extra income was added to gross income in the state progam that just classified it as deductions not allowed by SC that were allowed by the federal return and that I had to attach a statement to my SC return explaining the diference. Problem was, nowhere in the program did it explain that difference so I had no clue. Finally had to visit a local Block office for a review and explanation of where that income came from.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Good experience and future suggestion for Block
on March 21, 2026
Posted by: Jallanr
from Jacksonville, Florida, previously in Oregon
Verified Purchase:Yes
I bought the software in November and installed it, starting a few “what if” returns, and aside from a few glitches, settled on a nice refund. Once all the documents arrived, I bought the Oregon software and filed both. The Oregon refund arrived first, corrected upward, and I later received a letter explaining the unique Oregon “kickbacks” I had not filed for!
The federal refund arrived later, for the correct amount and on time.
HOWEVER, there is one important issue I would like to discuss. MICROSOFT, in forcing all Windows users to buy new hardware to run Windows 11 or abandon Windows, and forcing privacy-invading “upgrades,” has motivated some big manufacturers to offer LINUX-preloaded machines. LINUX is about to take off, but there us NO TAX PREP SOFTWARE FOR LINUX that allows direct e-filing, and no financial software that allows direct download connection to a bank
If Block can be the first tax prep software to do so, it will cement the allegiance of Linux users, including the ones who buy the new Linux-loaded machines. I plan to file my 2026 taxes on MacOS, but I would love to have the CHOICE to use Linux instead! Think about it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JT1964
Verified Purchase:Yes
The program is easy to use you just answer the questions.
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jack2583
from Columbus, Oh
Verified Purchase:Yes
I use H&R Block's Federal and State Tax software every year. Usually very complete and accurate. For 2025 I found an error in the software processing imported 5498 forms. This error changed my Fed return from owing 5,200+ to a refund of 1,200. E-file for Fed was accepted. Submit paper for state and school.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: felton35
from Jeffersonville, Indiana
Verified Purchase:Yes
A very reliable product that I have used for years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock