Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: taxpayer66
from Washington
Verified Purchase:Yes
Bought only because we use it every year, but the cost to file state taxes is ridiculous
Cons: Doesn't maximize refund
Value
2
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
For the most part, this is an excellent product. BUT, it made a mistake on my Oregon state return. It missed calculating the "Kicker". Fortunately, the state saw that error, fixed it and sent me even larger refund. This feature should have been addressed by the software.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PA
Verified Purchase:Yes
It gets the job done each year. I have been using this product for as long a s I can remember and each year my taxes seem to get done faster than before.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I always use this software and am never disappointed. I find the application easy to navigate with easy to follow instructions. The software updates keep up with the current laws and regulations.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5
Just what I need
on May 2, 2026
Posted by: ezzard5
from Georgia
I've used this app for over 10 years and I love it. I used to pay to have my taxes done.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: LisaDoesTaxes
from Columbia, MO
Verified Purchase:Yes
It is essy to prepare my taxes. It went quickly and accurately.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: HmmmDS2025
Verified Purchase:Yes
I have used the Deluxe version for several years. This is the first year that I am dissatisfied with one feature of the product. It incorrectly calculated an estimated tax penalty on line 38 of Form 1040-SR. Since retirement, I have not owed taxes. In 2025 I sold my primary home, which resulted in taxes payable. The IRS instructions indicate that if one owed NO taxes in 2024, no penalty is due in 2025. The IRS has already informed me that I am due a refund for the estimated penalty.
Overall, I still believe in the product and I plan to use it next year. Thank you.
Overall, I still believe in the product and I plan to use it next year. Thank you.
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Vermont
Verified Purchase:Yes
I trust HR Block to guide me through the mutual of tax forms and minimize the chance for error. It saves me time in understanding and filing out all the forms while making sure data is consistent in the entries on different forms.
Most information transfers successfully from federal to state forms.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock