Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: gc49
from Minnesota
Verified Purchase:Yes
I have had this product for a number of years and have had great results with it. It's easy to use and you can get your questions answered when needed.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: pudder01
from New York
Verified Purchase:Yes
Once again fast, straightforward and logical progression towards the goal of completing both federal and state returns with the confidence of correctness, comprehension, and thoroughness. And the added pleasure of deposit of our maximum refund to our account three days after hitting 'send file' on our return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JanJIII
Verified Purchase:Yes
I buy this program annually, it's easy to use, and gives me all the self help I need.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh
Verified Purchase:Yes
Easy to download easy to use I received my refund in less than 3 weeks thank you
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Thumper57
from PA
Verified Purchase:Yes
Easy to use software that still has a couple areas to improve, at least for me. A minor annoyance was the summary pages of income and deduction, both show line items as complete, instead of the actual amounts like that other big software package. Seeing the amounts made it much easier to understand what impacts your total tax. The big issue I had was my major financial institution was not on the list for automatic transfer, but the local company they bought 4 years ago is still on the list (with an understandable dead link)! This disappointing failure was a major annoyance and the only place where my previous experience with TT was significantly better. Worth the price and I'd still pick it over TT, but the financial institution linking has to improve.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NY
Verified Purchase:Yes
I have used this for several years. Other family members use it also. Find it easy to use. Like the helps in it .
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Update every time you use it, or you will be doubl
on March 21, 2026
Posted by: Disgruntledcustomernbers
from Nc
Verified Purchase:Yes
This program double charged me for efiling state because it said that I must update before filing. It took my money and after the update, I was forced to pay a 2nd time
Pros: Easy to prepare, Easy to import documents
Value
1
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Gator6370
from Florida
Verified Purchase:Yes
I bought this income tax software because TurboTax software no longer works on Windows 10 pcs.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock