Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: ccfab
Verified Purchase:Yes
I’ve been using this product for a while and it seems to suffice to our situation.
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: gypsyrover
from FL
Verified Purchase:Yes
Bought this program last year and filed before the final updates were available. Since I have a fairly easy return it wasn't a problem except that when I went to print the documentation after I filed and after the update, it resubmitted my tax filing. Was unable to uplaod data from last year and had to physically look up my gross income for the previous year.
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Dalmatinska
from NW Indiana
Verified Purchase:Yes
The Interview method is very easy to use. It also accurately determined whether or not I could itemize.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: es61
from washington state
Verified Purchase:Yes
I have used H&R Block software for many years with success. Do you have a linux option?
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1
They will not follow through with tech support
on March 21, 2026
Posted by: Liza B
from Michigan
They had a glitch that prevented my filing being sent - escalated the support ticket many times, and never once did they call me back in the timeline they promised. Took 6 extra weeks to file my taxes, they charged me 3 times over for the state filing along the way, terrible quality and support.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SvrJC5187
from NJ
Verified Purchase:Yes
Tax refunds were mostly fully max out but would like to have additional questions and alerts for insurance premiums paid that were report on Federal that needed to be deducted on State. I found out that we have medical insurance premiums that are not separated on our W-2 and would like software in future iterations to have that flagged at beginning. I will be looking for that next year version and on my own to make sure i get that deduction on State.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Bobby II
Verified Purchase:Yes
In the interest of the consumer I think it would be a lot better for you to separate the 1040 statements from the 1040 form itself when printing, have a separate function. Everyone does not need all the statements. Would save paper and ink, maybe a little bit of time also when you are doing more than one return. Otherwise, great product !
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: papan
Verified Purchase:Yes
One problem is not filling in the standard deduction itself and having to do it manualy,
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock