Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: MMG37
from Maryland
Verified Purchase:Yes
Not great this year - felt incomplete overall. Required mailing for a field it could fill out last year electronically.
Cons: Time consuming
Value
3
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JimRob
from Lancaster PA
Verified Purchase:Yes
I have been quite happy with the product and have used it for several years
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bork and Beans
from Albuquerque NM
Verified Purchase:Yes
I used your software for 2024 and just got a letter from IRS saying I owe over 9K which includes penealties and interest. I am very dissatisfied with your software.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Nike2026
from Chicago
Verified Purchase:Yes
For simple tax it's good product but for complex scenarios it struggled a lot. Support also not that great if you get stuck for complex scenarios.
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: kr82
from wa
Verified Purchase:Yes
I thought this program wa.s difficult to use and to correct supposed mistakes and I am an EA that used to work for HRB
Cons: Hard to prepare
Value
1
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Big Thor
Verified Purchase:Yes
I bought this January and it was ready to go in March.
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: masonjar 54
from OH
Verified Purchase:Yes
Didn't think I could do this, taxes that is. They made it so simple and easy.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: BillF671
from California
Verified Purchase:Yes
Bought the product 2 weeks prior to the deadline to minimize the number of updates. Overall, the product is usable but I think the GUI can be improved, especially with the Error Check findings results, i.e., the application pulls up the Form and Field in question with in my case the fields initial entries being correct. Additionally, the Print Filing results can be improved, i.e., Worksheets aren't necessarily required when filing but when you select "Filing" it prints out the work sheets as well.
The one concern and perhaps unfounded which I have with the product is the accuracy of the tax results, i.e., maximizing our possible return especially since in the 2~3 weeks prior to the April 15th filing deadline the product had ZERO updates.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock