I have been using your product for about six or seven years now. Overall, I like it it does what I need to do.
However, the one issue I do have with it is the limit, how many times you can install it on one machine. This year I had to call and get special permission and a special updated app so I could reinstall the program. I work with highly sensitive materials and have to rebuild my hard drive on a continuous basis that requires me to delete everything on the drive and reinstall it
I would like to see your company. Remove the ridiculous limits on installation times and allow us to install it whenever and how many times we want. Thank you for your consideration
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
easy to use, good instructions, lots of help for any questions
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
It's great at walking you through every step of filling out the tax forms and doing a lot automatically. I wish I could go to each number I input more easily (like a spreadsheet) and do a quick change to a number. Instead the software takes you through the entire process again. Automatic import of 1099 was only partial - the software could not handle a high amount of trades.
Cons: Time consuming, Hard to import documents
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!