Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: not so fast
from Texas
Verified Purchase:Yes
The program was a bit hard to do as there was little instruction on its use. Even the AI was no help. After spending a lot of trial and error time I finally got my return successfully e-filed.
Cons: Time consuming
Value
4
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: bridroyd
from Chicago, IL
Verified Purchase:Yes
It's my third of fourth season using your software. You don't pull the validation problems Turbo Tax does, which I had trouble with at least on two tax seasons and sought an alternative to them. Plus, your tax app is just as good as theirs.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bill1237
Verified Purchase:Yes
I downloaded.in February this year, did my taxes and got an error when I tried to.file
called tech support and Noone could help. they said they needed to escalate or whatever and it would take.a week
a week passed.and still no help, 10 days still.no call
at that point I heard that the IRS was now taking returns so the problem was that the irs wasn't taking returns the day that I filed and Noone at HR Block could tell me that
kicker is someone finally reached out.after.i had successfully filed. Pathetic
called tech support and Noone could help. they said they needed to escalate or whatever and it would take.a week
a week passed.and still no help, 10 days still.no call
at that point I heard that the IRS was now taking returns so the problem was that the irs wasn't taking returns the day that I filed and Noone at HR Block could tell me that
kicker is someone finally reached out.after.i had successfully filed. Pathetic
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Woodh2o26
Verified Purchase:Yes
I've used HRB software since 2005 and am in the main pleased with its user-friendly guidance and software processing/filing of the IRS forms. However, I am not pleased with the K-1 guidance and would suggest HRB do all the research required to make sure that either the software or the IRS' Partnership instructions provide detailed guidance on specifically how to handle of all the codes that can appear in the K-1, especially in Boxes 11, 13, 16, 18 and 20!!
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
I found it very confusing to import 1099-DA data
on March 21, 2026
Posted by: Donna 231
from Hollywood fl
The way you choose to import crypto i to to cointracker was verty complicated. You need a new method.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Koyal
from Cherry Hill NJ
Verified Purchase:Yes
I bought this software week ago and it is very easy to enter information. Software is very good. I am very happy with the service.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wd54
from Illinios
Verified Purchase:Yes
Bought! Used and taxes done. Federal file was easy peasy and we recieved our refund so long ago we've forgotten it. Snail mail State of Illinois not so fast. Still waiting. Mailed early Feb. Easy to use, easy printing if needed.
Pros: Easy to prepare, Maximizes refund
Value
3
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pammie98
Verified Purchase:Yes
Have been using for several years now. I love the import feature!
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock