Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,291 Reviews)
Open Ratings Snapshot
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,676 out of 61,816
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3 out of 5
3
State version weak
on March 21, 2026
Posted by: Anonymous
from NY
Verified Purchase:Yes
Does federal taxes ok, but problems with state version.
Some forms for the state do not automatically complete. I needed to manually enter data and carry info onto other forms. Specially for New York state regarding heating oil credit and MTA commuter tax.
Cons: Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Program simplicity
on March 21, 2026
Posted by: 2026 federal return
Verified Purchase:Yes
This program was very easy to fil lout and submit to both state and federal.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Works great
on March 21, 2026
Posted by: LB1968
Verified Purchase:Yes
I have been using H&R tax software for several years and have been satisfied with the ease of using the program.
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
New stuff didn’t really help, updates >3/20/26
on March 21, 2026
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Still average person would not be able to answer the questions or complete the process without help or precious experience. You posted state and federal updates l last I saw 3/20/26. Little info and after I filed. Help appears more superficial than answers. Had to manually correct a few things using forms. I’ve been using it for years and know the quirks and gotchas, mysteries and jumps. I showed my adult child the process for the 1 st time and he looked at me like I was nuts. Because heat mystery is thst the government knows most of what I’m entering already… why a, I not just verifying thet and then finishing return?
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on March 21, 2026
Posted by: Easy pounds
from Staten Island newYork
Verified Purchase:Yes
I buy on every year. I have been using this product for many years
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
User for 32 years
on March 21, 2026
Posted by: Waldo S
Verified Purchase:Yes
I have been a user of HR Block software when it was know as Taxcut, which I believe was created in 1993. I do taxes for myself, my kids, parents, in laws and anyone else who asks. I have never had a single problem in those 32 years of doing taxes with this software.
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Quick, Easy and Foolproof
on March 21, 2026
Posted by: Anonymous
from Lexington, South Carolina
Verified Purchase:Yes
I got it earlier this year and I got my Federal refund in 1 week and my State refund in 2 weeks!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Trusted friend!
on March 21, 2026
Posted by: Anonymous
from Las Vegas.NV.
Verified Purchase:Yes
H&R Block makes tax season a breeze. Thanks for your many years of service/
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
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