Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Razzman
from Milwaukee, Wisconsin
Verified Purchase:Yes
I’ve used this product for years and even used it back when it was kiplingers tax cut. It’s a good product and this year is no exception.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SammyBoy
from Cedar Hill, TX
Verified Purchase:Yes
Been using H&R Block for the last 12 years. First year I tried 3 software packages. Block had the biggest return. Using them ever since.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Ms Tax User
from Ohio
Verified Purchase:Yes
Much prefer Turbo Tax. H&R does not have my bank, does not pull over my information and is not as user friendly.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Very Unhappy111
from Hampton, NJ
Verified Purchase:Yes
The software was not easy to navigate through. Also, after I completed the Fed and State returns there were error messages which did not have any explanation on why or how to fix them. I had to redo the forms over and over again. I was never able to fix the state return, so I had mail it in. Having to mail my state return defeats the purpose of buying online software. Last but not least, you do not have an 800 number to speak to a live person. Shame on You! ----- I deserve a complete refund!!!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: JCSoCal
from California
Verified Purchase:Yes
I have used TaxCut Deluxe software for many years and found it to be very helpful. I especially appreciate the ability to import financial data from my financial advisor.
My one suggestion is to streamline the data entry. This could be done by entering the data from the 12 +/_ forms I receive and then complete the interview, if I choose.
My one suggestion is to streamline the data entry. This could be done by entering the data from the 12 +/_ forms I receive and then complete the interview, if I choose.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Huntsville, AL
Verified Purchase:Yes
Two years in a row the software did not work correctly so that I had to print and mail in my state return just to be able to file.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Gr4mmyb4
Verified Purchase:Yes
The software is good until you need to print. I have to delete my printer, save the print file as a pdf, open the pdf in another program, reinstall my printer and print. What a pain in the neck. Fix your program. This has been going on for at least 3 years!!!!!
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: fxg51
from North Carolina
Verified Purchase:Yes
I've been a user of the H&R Block Tax Software for more than 10 years. I'm happy with the product, as evidenced by my continued use. However, most every year there seems to be one thing that is irritating. This year, when I completed my federal entries the software indicated no issues and when I completed my state entries the software indicated no issues. I assumed I was ready to proceed to the submission phase. Then in the middle of the submission phase I'm told that I cannot e-file because of a missing entry. Why wasn't this missing entry identified as a problem earlier in the process?
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock