Date import and 1099 import never works. Financial institutions say it’s not their problem. So much manual input.
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I clearly and confirmed I do not have State Tax's and confirmed it. When I got to the end your site Stated I needed to review a few items and those items where on documents that had to do with State Tax's. I had no choice but to go pasts those FORMs that your software filled out for me and left some items highlighted in yellow to complete. I submitted those forms incomplete as I had no choice because I clearly states I Have NO STATE TAXES!
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
2
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Software bugs keep changing numbers from previously imported forms, creating mistakes that may go unnoticed and result in incorrect tax returns being submitted. Even after submitting a support item for this critical bug, I got no reply and there has been no update to fix it. Will be returning to Turbo Tax next year.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I bought it about 5 months ago. But I thought I bought the federal and state software. Tried to call to verify or correct this problem but could never get ahold of any live person.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.