Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: SS WEP
from Massachusetts
Verified Purchase:Yes
very poor (none) instructions for SS WEP lump sum payments
Cons: Hard to prepare
Value
2
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: citrus2026
from Arizona
Verified Purchase:Yes
I have used HR Block for 20 years and I like it. The user interface is good and easy to understand. However, over the last few years, AZ form 323 and 348 have had issues and have not been updated from the previous years, and I have to contact an agent to report the bug and get them updated. Otherwise, the software works well and I am happy with it
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Youngsville, LA
Verified Purchase:Yes
The program is easy to use with clear instructions.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Springfield, NJ
Verified Purchase:Yes
I am using H&R Block Software for more then 20 years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fort Atkinson wi
Verified Purchase:Yes
Have been using h&r software for years. Always very satisfied with results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Harley Boy
from West Texas
Verified Purchase:Yes
Been doing mine & my son's IRS taxes for the past umpteen years with no issues.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: thebob27
from Kansas City
Verified Purchase:Yes
Long time user over the years. It gets the job done. Three stars maybe just because I'm doing my Taxes. I do wish the software would warn you that there are still pending updates that should be installed before hitting the submit button. I submitted taxes then a few days later opened to check status and ok'd and update and my return changed causing a change in my refund amount. No notification, just a change in my tax forms and refund amount. No change history. Over the years there has not been any great additions to the software, no "that's amazing" updates.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
Unable to e-file state return because of "too many 1099-DIV entries."This is a software limitation, not a state-imposed limitation. Also...no provision for foreign tax carryover from year to year, which is available on Turbo and FreeTaxUSA, as well as other programs. Ridiculous. This costs the user real money.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock