Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: nothappyvt
Verified Purchase:Yes
Did not include a required form in the Vermont state package. Self employed folks must contribute to the child care. There is a special line and form...couldn't file my VT taxes online because of it...please include that feature/form next year....I thought the omission would be corrected after not providing it last year
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Tax Prep transition
from Santa Maria, Calif
Verified Purchase:Yes
Purchased and used H&R Tax prep Software for Federal & State TY 2025. Relatively easy to use. Took a little extra relearning and transitioning from my prior tax prep Software. I got up to speed quickly. Returns submitted and refunds received very quickly. H&R tax prep Software is now my product of choice going forward. Thanks.
J Evans, California.
J Evans, California.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Great software! Performed flawlessly and saved me a lot of headache.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wells ME
Verified Purchase:Yes
I had several issues with downloading and installing the product. Your software kept telling me it could mot connect to your server. I was finally able to complete the federal return process by accessing the "update" option, downloading the software and then installing it using the "tools" option. I had the same problem when trying to download/install the state version (Maine). I used the same tools option to do this and it worked. I have been using your product for years (at least 20), and this is this first time I have had problems so you need to debug this "connection" issue.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgetown TX
Verified Purchase:Yes
Unable to import from brokerage firm. Had to imput manually. Unacceptable
No, I would not recommend this to a friend.
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4
Good program
on March 22, 2026
Posted by: yongger
from N Las Vegas, NV
Guaranteed accuracy is the tope-1 benefit and I will continue to use it in the future. I wish the program can be further developed with simpler language for easy understanding.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oak Park, Mi
Verified Purchase:Yes
I've been filing my taxes this way for over 10 years. I'm 74 and I'll keep using it until I have no choice but to have them done at an office or by someone else.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Winfield, WV
Verified Purchase:Yes
Easy to use product Have used H&R software for several years and product works well.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock