Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Ll26
from South Carolina
Verified Purchase:Yes
Terrible experience this year. I could not download financial statements from Merrill Lynch as the software wouldn’t prompt for the user id and password for ML. Also, I would finish a section and it would loop me back through the same section Va giving me the finish option. I was able to download updates except the second update and had to call the Helpdesk and get
them to push the full software package to me. I’ve used the software for over two decades but probably will have to switch to Turbo Tax next year.
them to push the full software package to me. I’ve used the software for over two decades but probably will have to switch to Turbo Tax next year.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Carolina
Verified Purchase:Yes
Reduces the stress of tax time and bolsters confidence that the return is correct.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Very easy program to follow. Answers to a lot of questions were given. I've used H & R Block software for several years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: GeKS
from WI
Verified Purchase:Yes
I'm a first-time user of the H&R Block tax software. TurboTax left me when their software was compatible only with a Windows 11 operating system. I found HRB to be somewhat different in wording and presentation from TT, but once I became used to it, I found it to be easy to use. The "Finish" procedure was very helpful for finding errors and omissions. Both federal and state returns were accepted immediately. Will probably come back to HRB next year if I'm still around!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from HSV, AR
Verified Purchase:Yes
Excellent software. Easy to use and understand. Have used for years and will continue. It's set up to automatically come via email to download the software link.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Verysad
Verified Purchase:Yes
Software corrupted my federal return and after 4 hour long conversations with various techs over several days. They were not able to restore or assure me it would work if I entered it all again
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Grand Junction Colorado
Verified Purchase:Yes
I purchased a few weeks ago. Was able to complete my federal and state income taxes in a couple hours.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Charlotte, NC
Verified Purchase:Yes
I am a returning user of H&R Block tax software. It is easey to use and to follow along and understand.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock