Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: JeffWR
from Simpsonville SC
Verified Purchase:Yes
I have used the H&R software for several years and the programs have prepared accurate returns with few issues over the years. This year I have a complaint. The 2026 SC program incorrectly added back my state tax deduction (from the federal return) twice. I think you incorrectly applied the state's decoupling from the Federal tax code. In addition, the second deduction was poorly described as "other miscellaneous add-backs" and I had to figured out what the addback was myself.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: RDM59
Verified Purchase:Yes
I have used this product every year for years. I wouldn't trust my taxes to any other product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: hop1
Verified Purchase:Yes
The program is great if you have no issues. the program used to be much easier to ask questions
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mountville, PA
Verified Purchase:Yes
I've used this product for more than 20 years and I find it easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: JeanneK
from New England
Verified Purchase:Yes
Not as satisfied as previous years. Updates delayed filing by almost a month.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: kp321
from Chicago, IL
Verified Purchase:Yes
Been using the program over 10 years now. Reliable, accurate and economical
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: SpringSun
from Nebraska
Verified Purchase:Yes
I have been using H&R software for several years and appreciate its method of gathering information, verification, and handling efile.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Good except for AI that spins circles/not helpful
on March 22, 2026
Posted by: Moonlight1
from Illinois
Verified Purchase:Yes
Good except is missing critical option to consult with a live agent when questions arise. AI simply goes in circles offering user guide steps which may NOT be relevant nor helpful for the current inquiry. AI is not a replacement nor qualified CPA guidance. Please fix or I may go back to TurboTax next year
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock