Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Los Angeles
Verified Purchase:Yes
I use this this tax program every year and it's so easy and I get great results!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Tax wizzard
Verified Purchase:Yes
A clear and consise method to complete one's income taxes.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: DavePNW
from WA
Verified Purchase:Yes
Been using TurboTax for years, first time using H&R Block. I like it, no fluff, to the point, easy to use. Only complaint, why is the font so small??? Zooming in cuts off buttons. 50% of my screen were not being use. For older ppl this is a problem.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
2
no No Merrill Lynch import - a requirement for me.
on March 23, 2026
Posted by: egeezer
from Mount Sterling OH
Verified Purchase:Yes
Program is good, but you took Merrill Lynch off the financial institution import list. This cost me a lot of time. Until I know you have added it back, I will use a different tax program that supports importing account information from Msrrill.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Cbam63
from Shorewood, wi
Verified Purchase:Yes
I have had better experiences with the value of the programs I bought. In n particular, I have been charged for 3x for submitting the same state tax forms to the state of Wisconsin for the 2025 tax year for my daughter Catherine Ellis. Each time I submitted her tax forms, they were rejected by the IRS due to the AGI not matching their records. As a result the state forms were never submitted.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
If your taxes are very simple, this product will probably do fine. However, if you have much in the way of unusual situations, or perhaps even a combination of common ones, you're pretty much on your own to figure out how to handle it. For example, if you have a traditional IRA and an inherited Roth IRA, the app makes no distinction between the RMDs for each, which are calculated differently. If you make for example a QCD from the traditional in the amount of its RMD and take the correct RMD from the Roth, things get incredibly confusing AND impossible to track in the forms and supporting worksheets. It would be really nice if you could enter multiple IRAs with different constraints and address each on on its own, the way the IRS does. Having a way to jump between the interview and where that data is used (forms and/or worksheets both) would be a huge help.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
The IRS would not accept my return. I had also filed my state return. After 6 attempts, I fixed the federal part and it was accepted. Every attempt, the software prompted me to pay the state. Now I have six separate state charges on my bank account. How do I fix this mess?
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, March 25, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
It works very well, and it works especially helpful with topics unfamiliar to me
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock