Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: PEWF
from NA
Verified Purchase:Yes
We have been using this for several years. As a new widow, I am the first time user. Fortunately, information was stored in its history, and it helped me quite a bit. Just like filling in the dots. Some questions and things were confusing, but I got through it.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lakewood Ranch, FL 34202
Verified Purchase:Yes
I found new experiences on your software and the AI responses were totally useless. Yesterday I received four blank vouchers from IRS for me to guestimate next years' earnings and send them in as scheduled. As far as I can guestimate, I don't think I need to pay in advance. While my capital gains have been extraordinary for the past two years, I think it in appropriate to assume they'll stay extraordinary.
Maybe you can do some input here? I'm sure you have the figures, already paid in advance, etc.
Maybe you can do some input here? I'm sure you have the figures, already paid in advance, etc.
I would recommend this to a friend!
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: he hum
from South Carolinia
Verified Purchase:Yes
Very time consuming and was unable to compute our penalty.
Cons: Time consuming
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Custer SD
Verified Purchase:Yes
Easy and accurate. Been using for Ten years now. Did two returns in no time. Being able to import previous years data saves time and effort.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Same old same old
Verified Purchase:Yes
Very good but still unhelpful if/when data require K-1 directions to complete tax return. Also, not easy to locate tax estimate forms for the current calendar year.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
I have used HRBlock tax software for years and never been audited so I tend to trust what works and HRB works.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1
Awful year for HRB software
on March 23, 2026
Posted by: JamesPan
from Fredericksburg VA
This was the worst experience of my life. The software has so many bugs I don't know where to start. I guess this is what we can expect when we lay off humans and replace them with AI. It's total chaos!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Tom from Nebraska
from Nebraska
Verified Purchase:Yes
Overall the survey created the paperwork as expected. However, there were a couple of issues with the forms I could not find additional information within the app (either the tips or survey).
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock