Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
Verified Purchase:Yes
The other previous years were much easier than this year but I still will purchase it but I think they made it more difficult to use.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pa
Verified Purchase:Yes
Easy to use and asks all the right questions so that you get the maximum refund
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NH
Verified Purchase:Yes
I bought the Fed plus State because I thought I would owe the state of New Hampshire. However NH state was not available. As it turned out I owed NH nothing but paid the extra for the Fed plus State version. If it was clear that the NH version was not available I would have rated it 5 stars.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: disgruntled customer 1345
from Ohio
Verified Purchase:Yes
I was disappointed in this workability of this software. The buttons to advance to another page had to be clicked just so on the outer edge of the button or they didn't work. So annoying. Also, when I'd type a number into a box and then advance to the next box and start to type a number, the software would revert back to the first box and I'd end out having to delete that and start again. It happened on multiple pages.
Cons: Time consuming
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I guess the program works. There's so much that happens in the background that you have to trust the program. I'm not a fan of all the product commercials scattered throughout the interview.
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, May 5, 2026
We’re so happy to see that you had a good experience. We appreciate your business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: ThisFieldIsAWasteOfTime
from va
Verified Purchase:Yes
I paid for a second state tax program, but I could not get it to load. I used your online help and your AI help but they just kept referencing themselves and giving circular advice. In the end I could never use the 2nd state software.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: nint
from North Carolina
Verified Purchase:Yes
New software for me. Worked pretty well. Want to experiment more with working directly on the IRS forms instead of using the Q&A approach and worksheets.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: bbold
from Georgia
Verified Purchase:Yes
I found your app easy to use and the directions were clearly written.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock