Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Satisfied at 76
from Michigan
Verified Purchase:Yes
This download had a complete range of entries. My previous download would go to a blank screen when I would try to enter interest income.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Grateful Bulldog
Verified Purchase:Yes
Buying the tax program when it first was available, helped me avoid paying federal taxes.
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Co Jim
from Colorado
Verified Purchase:Yes
When doing my Colorado state tax it did not have form DR 0104SR in your program, so could not use for state.
Cons: Time consuming, Hard to prepare
Value
2
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I bought this a month ago and I'm so happy that I did...
Pros: Fast
Cons: Time consuming
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
on March 23, 2026
Posted by: Status of returns
from California
Easy to use as in the past except for checking the status of my filing is not simple as is prior years.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4
Overall useful and well designed, accurate app
on March 23, 2026
Posted by: Anonymous
Verified Purchase:Yes
Generally pleased with the app - have used it for years (from when it was called TaxCut). Occasionally crashed during app software updates. One glitch I encountered for the 2025 return was that the Interview didn't insist that I obtain an Identity Protection PIN (IP PIN) from the IRS, and enter it on the form 1040. Since I expected a federal refund (first time in several years), the IRS mailed me a letter requiring that I apply for and submit the IP PIN. This delayed my refund by an extra four weeks or so.
One minor complaint is that (with the Mac version of the app), you can't close the app by clicking on the red button in the upper-left corner (you have to use the Mac toolbar menu). I've called attention to this several times.
One minor complaint is that (with the Mac version of the app), you can't close the app by clicking on the red button in the upper-left corner (you have to use the Mac toolbar menu). I've called attention to this several times.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Bobtax
from Virginia
Verified Purchase:Yes
Easy to use and accurate at a very reasonable price. It's everything that's possible to like about taxes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used the H &R tax program for years. This year i have had nothing but trouble with it.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock