Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,285 Reviews)
Rating breakdown 149,285 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,673 out of
61,813)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Clock Doc
from White Hall, AR
Verified Purchase:Yes
Been using this package for around 20 years like and it works good but not perfect.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, May 5, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: cosnet
from Florida
Verified Purchase:Yes
I have been using H&R Block (Tax Cut) for years. It is dependable, accurate, and welcomed advisor. Explanations of complex IRS rules and regulations are well explained. The only thing I would like to see is maybe summary page of all the forms. An example would be like capital gains I was not sure it picked up previous years loss carryovers. Having a printable summary page of each form or group of forms stating gains this year and loss carryover would be helpful to review. Same for charities, etc.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, May 5, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: tluong
from PA
Verified Purchase:Yes
I had been using H&R Block Deluxe for over 15 yrs. This year H&R Block Deluxe 2025 Software is terrible. I can not submit PA state filing using e-file. I have to print it out and send it by mail. The issue is the software keep checked the check box for Social Security distribution and keep saying I need to enter the amount. I am still working and not receive any Social Security money. I call the custom service for help but they can not help me except they tell me to print it out and send it.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: No downloads
from Denver Colorado
Verified Purchase:Yes
I was unable to download 1099 info from my financial institution.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Scottjoev
Verified Purchase:Yes
The program was very easy to download and use every step of the way. So glad I was able to get a software program that worked with Windows 10! So long Turbo Tax! in
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: mbm2
Verified Purchase:Yes
Please read the previous survey Icompleted, particularly related to completing a 1040-X return.
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kentucky
Verified Purchase:Yes
Nearly 30 years of using H&R Block tax software. Year after year I import data from last year's return and "Go To" to wherever I want. When all that's done, the I do a top-to-bottom interview as a final check. Don't ask me to go to a competitor!!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: janet2026
from yuma,az
Verified Purchase:Yes
It would not let me add my gambling wg9 to the state form. It needs to be shown as an "other".
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock