Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Rochester, MI
Verified Purchase:Yes
The software made doing my taxes much easier for me.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, May 5, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: John McN
from Richmond, California
Verified Purchase:Yes
I’ve been using H&R Block software for a few years and have been basically satisfied with how it operates. One frustrating thing, though – for two years in a row, my information has not been carried over to the new return I was starting and so I had to enter it manually.
I would recommend this to a friend!
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Younghillbilly
from Richmond VA
Verified Purchase:Yes
I am a veteran user of this product. Several years without experiencing any issues. It is very user friendly. Previously I would have rated the software with 4 or 5 stars. However, this year I did experience a problem. After completing my return, I later (after e-filing) and looking over my printed copy found an error which will result in the need to file an amended return. My downloaded dividends were enterer twice which inflated my AGI. The review phase did not catch the error.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: AndyH87
from Canal Winchester, Ohio
Verified Purchase:Yes
I have been using the tax software for years. It is so easy, just import previous year's tax info. It almost completes itself. I just have to input the year's income (easy since I've been retired over 12 years).
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, May 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Larrygirl
from Iowa
Verified Purchase:Yes
Downloaded online. Been doing this for years. Always very satisfied.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Tblood
Verified Purchase:Yes
We have used H&R software for the past several years, and have felt it to be easy to understand. Have recommended to several friends/family members.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, May 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: salih
Verified Purchase:Yes
In general as an old customer of HRB I find the software I use most helpful but I have difficulty with its view of extimated tax no.4 paid January 15 being questionable
difficult to reach hrb when IRS does not agree with my (hrb) return
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Wuz49
from Sturbridge, MA
Verified Purchase:Yes
I have used this software for several years and I am glad that I do. I submitted my returns and they were accepted within a few hours. And, the refunds were in my account only few more days later. The software is easy to use and has excellent directions, even when a question is researched. I will continue to use it for it's easy of use and security.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, May 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock