Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Cobra39
from AZ
Verified Purchase:Yes
Failed to warn me about the IRS no longer issuing paper checks. Created an annoying situation, still in progress, to rectify.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LClark718
from The Villages FL
Verified Purchase:Yes
I have been using this software for years, but each year I am more disappointed. This year when I submitted the return to the IRS it was ejected as the AGI from last year didn't match. I used your software last year and it should have carried over the correct AGI to this years return.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Very simple and easy to use. The step by step procedure takes you through the entire return and asks everything you need to make sure all subjects are covered for maximum accuracy and calculations are done properly. Easy to make adjustments and check for accuracy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oklahoma
Verified Purchase:Yes
I bought this in February and it worked great. Will buy it again.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Joe 61
from MILLEDGEVILLE, GA
Verified Purchase:Yes
My computer is Windows 10 operating system and this software works well. Fast, easy to use and produces all necessary forms.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
2
Unacceptable performance. Can’t get Fidelity data
on March 23, 2026
Posted by: Poor Quality
from CA
Verified Purchase:Yes
The Deluxe and State version did not download my Fidelity Investments data. The program kept saying to verify my Social Security number. Fidelity verified that all information is correct on their end. I may have to try to find another program next year as I spent roughly 30 hours typing in all the Fidelity trades individually. Not acceptable. The reason to purchase the program is to make the tax return preparation easier. HR Block fell very short.
Cons: Time consuming, Hard to import documents
Value
2
Response from HRBlockBy Lexis, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ca
Verified Purchase:Yes
Buy this program every year, always have good results. Will keep using it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: underscore
from Minnesota
Verified Purchase:Yes
Software works as it should in Windows 11. Very disappointed that a Linux version is not available. Tens of thousands of technical people are leaving Microsoft. I would guess that the people who are writing this software are using Linux so I don't understand why there isn't a Linux version. Just my two cents.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock