Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Tired of failures
Verified Purchase:Yes
Year after year, the upgrades fail and I have to manually go out and apply them.
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: JSK50
from MD
Verified Purchase:Yes
The windows version of the 2025 tax software would not install on my Windows 11 laptop. I ended up installing it on my wife's desktop computer that was still running Windows 10. Once installed, I was happy with the way the software worked.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sanibel, FL
Verified Purchase:Yes
The software continues to be perfectly fine for my needs. There are still a couple of quirks that should get ironed out, as someone who's not financially or computer savvy might get confused. Like at the final accuracy check, it asks you to verify entries you already made for retirement income. And the handling of RMD's is awkward; it tells you to only fill out one section if your didn't take the full RMD, but then in the accuracy check, it asks you to fill in that section anyway. Please fix these little glitches.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hudson NC 28638
Verified Purchase:Yes
Have been using H&R Block software for over 10 years. Have been stumped a few times but was able to work through it.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Las Vegas Nevada
Verified Purchase:Yes
Super program, easy to use, I was accepted within an hour, got my refund in ten days.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Java jay
Verified Purchase:Yes
Ive been using hrblock tax software for many years. I like ut becase it does the msth part like calculating the tax for different incomes : ie capital gains, ordinary income, and the different definition of "Child". It does help if one understands some of the tax codes and definitions.
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Decatur, AL
Verified Purchase:Yes
Too esoteric,recondite, and abstruse for a tax return with many variables. Will not let me e-file state tax if I have to file an amended Federal tax return. Way too many cross-references. If I call up a Form to check a return, I cannot modify the return while the Form is still displaying. No feature for me to 'go back' from an entry without exiting the entire program and restarting it Once I have restarted it, it doesn't automatically go back to the page that was on. Cannot load an existing program in progress into a new computer, nor can I file this year's state tax return, unlike any investment program on the web or any 'cart' in any retail program. Cannot find a place to enter my 'code' after downloading the program on my new computer.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: StevelovesAZ
Verified Purchase:Yes
I’ve been using H&R Block software for years and are very satisfied.
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock