More than 10 years after I notified Block that the Delaware program did NOT account for interest income and similar not being taxable (up to a limit) HRB still has not made a fluent interface between the Fed & DE programs. The customer must still manually enter these items even though they were accounted for in the Fed Program.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Ok but I couldn't electronically file. It kept saying my AGI was incorrect or my PIN was incorrect. They were both absolutely correct but I could not e-file. Worried I will have the same problem next year.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Easy to use. Instructions clear. (Former TurboTax user, but this year its software not designed for Windows10.)
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Very easy to use and navigate. It is partially due to comfort working with the program for so many years. However, I have noticed some enhancements.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
There is no ability to magnify print. Absolute frustration.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I've been using H&R Block tax software for a number of tax seasons now and it's always easy to use and delivers accurate results in a minimal amount of time. I especially like that it imports the prior year's basic information (Address, SS#, marital status and the like) saving me from re-entering data.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.