Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Senor Sock
from Sherman Oaks, CA
Verified Purchase:Yes
I switched over from Turbo Tax several years ago and have not looked back. The Block system is easy to use and offers great support for any questions one may have that is not completely covered in the software (pretty rare).
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: tax hater 2026
from Tennessee
Verified Purchase:Yes
Was used to automatic annual offers to purchase new year tax software. Had to search for 2026 software. Not good.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Clayman
Verified Purchase:Yes
I bought the state and federal package and found a big upcharge for online filing for the state return. I was disappointed by this "feature".
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: mdg_1955
from Santa Fe, New Nexico
Verified Purchase:Yes
Unfortunately, this year was my absolute worst experience with your software. An early version completely lost all the input I submitted on a return. To date, I do not know if it was due to a hacker. Due to the fact I have never had this experience in the past, I remain a customer. Don’t let this happen again!
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Suwanee, GA
Verified Purchase:Yes
i thought the taxes took me a little longer that it should have
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: MyHR99
Verified Purchase:Yes
I I was amazed how smooth to complete this return.
Response from HRBlockBy Sydney, Social Media Department, May 5, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bravo50
from Somewhere, Idaho
Verified Purchase:Yes
I have used Block for awhile. I feel like it keeps getting dumbed down. I like standalone pc program. I want it to have all the options. I don't want to review my return with someone. Then I want better future planning built on the current year figures. I don't need to start over figuring out what I might have for income in retirement. I will not be using Microsoft or Apple products anymore. I want a Linux option for the PC program.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Los Angeles
Verified Purchase:Yes
I can always count on HR Block in completing my taxes every year for over 30 years.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, May 5, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock