Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Raul 007
from By, ny
Verified Purchase:Yes
Would have given 5 stars except program didn’t warn me that a return qualified for EIC, and it was not claimed.
I wish there was a cheap offering for tax preparers who prepare less than 20 returns per year.
I wish there was a cheap offering for tax preparers who prepare less than 20 returns per year.
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 24, 2026
We’re so happy to see that you had a good experience. We appreciate your business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
The software is dependable and fairly easy to use
on March 24, 2026
Posted by: CLFriend1960
Verified Purchase:Yes
I have used H & R Block software for many years and have a high level of confidence in the product.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: GDH1
from Oklahoma
Verified Purchase:Yes
I’ve used your software when it was Tax Cut and never had any issues or complaints until this year. I was not able to file electronically because of k-1 QBI pass through issue with you software. It kept telling me I had to wait until software update. I waited one week and then two and it was never fixed. I finally had to drop the tax savings to file it before I left the country.
Cons: Hard to prepare
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
I've been using H & R Blocks program for years and am very happy with it, and they will answer your questions and back you if you're ever audited.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: bill22222222222222222222
from KS
Verified Purchase:Yes
F\This is my first year using HRB, I like it better than turbotax b/c it is a more friendly interface. Also, less expensive up front and the fees to file and get a direct deposit are cheaper. My returns were accepted within an hour.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Phxsews
from Phoenix AZ
Verified Purchase:Yes
I have used HR Block tax software for many years. It is easy to use and with repeated use, the software auto fills most information.
Pros: Easy to prepare
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: NaeNae1111
from Missouri
Verified Purchase:Yes
The software is easy to use. Not a fan of the subscription, I was double charged and not sure how to fix it.
Pros: Easy to prepare, Fast
Cons: Time consuming
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Blasdell, Ny
Verified Purchase:Yes
I've used this program for over 7 years and have had no issues. Easy to follow
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock