Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Steve27
Verified Purchase:Yes
5th year in a row of using H&R Block tax prep software. Easy & quick to use 👍
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: 2Bubba2
Verified Purchase:Yes
Fairly easy including trades. Large refund went through with no problems
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: MartyC
from Charlotte
Verified Purchase:Yes
I have enjoyed this software for several years and found it to be very reliable and straightforward. When you purchase the Deluxe you get five electronic federals filings but no state filings. I feel this is wrong. Even when you pay extra purchase a state version you get no electronic filings. You have to pay even more!! Seems like a ripoff to me.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Marty, thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Have used this product for many years. Excellent as usual, if you have to do taxes.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
The software instructions were easy to follow.
on March 24, 2026
Posted by: rber
from Sterliing, Virginiaq
Verified Purchase:Yes
The software was clear and concise. I completed my federal and state returns in a single day.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Notsogoodprogram
Verified Purchase:Yes
I found that this program is difficult to use and lacks easy to follow instructions. Correcting problems with data entry is quite difficult.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Naugz
from Illinois
Verified Purchase:Yes
I have had trouble the last 2 years with the downloaded software so I won't be buying it again. I will try an online version.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
2
Response from HRBlockBy Lexis, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tax Review 2025
Verified Purchase:Yes
Easy to use. Appreciate the ongoing updates. Review of tax documents and guided feedback help to
Keep the process moving.
Keep the process moving.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock