Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
Total Distribution Amount Was Wrong
on March 24, 2026
Posted by: Lenny124
from Little Egg Harbor, NJ
I purchase this every year but this was the first time I had a problem. My distribution from my inherited IRA was 19760. But the program kept making it 39760 for some unknown reason and I had to keep going back and overriding the correct amount.
Value
5
Response from HRBlockBy Lexis, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Same dependable software
on March 24, 2026
Posted by: rls2345
from north carolina
Still has the same format and questions. I have complained for years about being unable to select the pages printed for an individual review. H&R has still refused to build into the system a way to select individual forms to be printed for review or use.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: smlrog
from virginia
Verified Purchase:Yes
Have been using Block software for several years and have been very satisfied with it. So for never had any issues with IRS or state tax office on any returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisville Ky
Verified Purchase:Yes
I have used this software for many years now and am quite happy with it. Easy to use and accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: DEBBZ1
from Hawaii
Verified Purchase:Yes
I am disappointed & dissatisfied with the purchase of this product. I didn't do my state tax because, I was prompted to pay for the state tax program, even if I just wanted to print it to mail in.
No, I would not recommend this to a friend.
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kipper12
Verified Purchase:Yes
Ease of use. I use the program every year. I can transfer my data from one year to the next.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bbea13
from WA
Verified Purchase:Yes
Mostly worked pretty well. One error, "." , could not be found in the worksheet. It was not highlighted in red like it said it would be. This caused me quite a bit of frustration!. It was also not clear to me how the tax was calculated which was less than the tax table indicated. There were dividends and a a good sized capital loss which I assume created the tax difference.
Did not find the software to be as clean and comfortable as it had been in past years. The text support feature did not help..
Did not find the software to be as clean and comfortable as it had been in past years. The text support feature did not help..
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, March 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: WillyG156
from NJ
Verified Purchase:Yes
I have been using this product for over 10 years and have been impressed with its ease of use and the improvements that have been made over that time.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock