Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
Verified Purchase:Yes
They have raised the price too high.
And stop lobbying against federal free file!
And stop lobbying against federal free file!
Pros: Easy to prepare
Cons: Time consuming
Value
2
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent product.
on March 24, 2026
Posted by: DennisTheYounger
from WA State
Went to H and R because TurboTax didn't upgrade to Windows 10 and I didn't want to buy a new computer. Every bit as easy to use as TurboTax.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Burbank CA
Verified Purchase:Yes
Always fairly easy to do Taxes with H&R Block Deluxe and State.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: SS1968
from Hoffman Estates, IL
Verified Purchase:Yes
Great product! Made the process of filing quick and easy! I have been using it for years and plan on continuing.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington State
Verified Purchase:Yes
Got this when Turbo Tax cost nearly twice and I've used HR Block before but this year there was a particularly fussy bit that the software was totally vague on. It gave two slots for an investment listing, one the "main" and one "all others". But when the slots were filled out it came out wrong. The supposedly helpful information on the side panels was useless, the FAQ was useless and the terms they used were not familiar to the professional financier I had to come help me figure it out with. In the end we figure it out but it was a lot of wasted time because the programmers didn't handle that element clearly and the back up FAQ and information work sheets were also vague and unclear. Frustrating.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boise, idaho
Verified Purchase:Yes
I always buy this on Black Friday to get the best deal possible. I’ve used this for 30+ years. It is user-friendly and I won’t use anything else.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 1noD
from Alexandria, VA
Verified Purchase:Yes
I entered my data and after saving, I could not open my return. This happened twice. I had to uninstall and reinstall the app. After that I was able to open my return and continue.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
Overall pretty good. I would like to see some more features so that you actually learn what you are doing for next year instead of it just doing everything for you. A review topic on maximizing contributions at the end would also be a nice addition. I could have contributed more to 401K's, HSA's & IRA's but forgot to go back & do it on my own so now I'll have to file an amended return.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock