Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,285 Reviews)
Rating breakdown 149,285 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,673 out of
61,813)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Phoenix Az
Verified Purchase:Yes
As always the questions are for the most part clear, but this year I did need to use the help and explanations more.
Who needs 5 federal efiles?...
I still think the price to efile the state return is excessive and unnecessary!!!!!.
Who needs 5 federal efiles?...
I still think the price to efile the state return is excessive and unnecessary!!!!!.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Extra Penalty
on May 4, 2026
Posted by: Penalty
I have used H & R Block software for decades. This year I got an additional penalty for underestimating the withholding.
Response from HRBlockBy Sydney, Social Media Department, May 5, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from US
Verified Purchase:Yes
old software that is updated for tax purposes but shows its wear; constant upselling (raping), even when obviously unnecessary
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, May 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: save4dave
from Placerville
Verified Purchase:Yes
Slow navigating initially, but I became accustomed to its vagaries.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Stuuuuuupid
Verified Purchase:Yes
I was not able to file electronically, which was supposed to free with my purchase.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Stu49
from Leawood, KS
Verified Purchase:Yes
Very compatible to TurboTax, that I always used until this year, due to a less private/secure data storage approach by TurboTax.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have bought HRBlock for years, but this year I was disappointed. When I entered a 1099 and finished, it would have me enter a new 1099, but then go to the income entries, At the end I needed to go in and type all the 1099 info
Value
3
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jim 5426
from Pittsburgh, PA
Verified Purchase:Yes
Called help desk because your software would not let me submit my PA state return. It said I needed to attach a document to complete. Person at help desk said I would have to contact the state to determine what this was about.
Pros: Easy to prepare
Cons: Hard to import documents
Value
3
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Jim, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock