Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: MrG67
from North Attleboro, Massachusetts
Verified Purchase:Yes
Software is very easy to work with. Sometimes a little unclear what is wrong when it finds errors.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Jayxxgone
from Virginia
Verified Purchase:Yes
Used block for many years. Finished my federal taxes and tried to download state. The program wiped out my federal. Error message. Called block and was told you have a technical problem and you are working on it. So I don't dare try again. I'm now buying turbotax
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ted19
from Rhode Island
Verified Purchase:Yes
I have used this program for a number of years without any problem.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
This year's version was good. Had no problems with the software.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: LMP78
Verified Purchase:Yes
This was my tenth year using this program it's so easy and accurate I would not get any other program!
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Boba1
Verified Purchase:Yes
System worked well except the section on IRA RMD. It was really poorly done and caused several attempts to complete. Mixing IRA additions and existing IRA RMDs was a DISASTER!
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Very upset: not able to e-file my 2 state returns
on March 25, 2026
Posted by: NardoBozo
Verified Purchase:Yes
My Feder returns worked well. I am very upset regarding electronic filing for my State returns. For some reason, my Virginia return was rejected. I didn’t know specifically why, so I couldn’t correct the issues. For my Colorado return, I couldn’t enter reason for “other income.” Again, there was no help in the program to see why my entry was unacceptable.
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
This years version has changed my mind. Past years I would have given it a 5 star. Am low on C: drive, so I installed it on D:. Well automatic updates only work when installed on C:. Never was told that during installation, I had to dig to find out why it wouldn't automatically install and how to install. Even then, updating manually caused issues. Did not say it completed so I wasn't sure it did.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Bob, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock