Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
H&R Block software is easy to understand and use. I've used this software for many years and it has consistently been accurate.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Consistently Excellent Performance and Ease of Use
on March 25, 2026
Posted by: Anonymous
from San Jose, CA
Verified Purchase:Yes
I have used Tax Cut for over 20 years. It has been excellent and is so great to have the consistency of data pull forward to ensure that items are not missed.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Burton, Michigan
Verified Purchase:Yes
H&R Block is very easy to use. My wife has used it for about 10 years and loves it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PA
Verified Purchase:Yes
Purchased this and then had cataracts removed from both eyes. Is there a way to change the font size? Had to get help reading parts of the text.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Ram1976
Verified Purchase:Yes
I am a repeat customer and I am satisfied with the usability of the program so far it has always provided top quality results.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Average function, but no documentation for updates
on March 25, 2026
Posted by: tja99
from Illinois
Verified Purchase:Yes
Good package, but the updates, while frequent (at least for the Federal) aren't documented, so you don't know if you should submit your return, or wait until the next update. (In years past the online update page https://www.hrblock.com/tax-software/updates-back-editions/prior-year/ contained not only a link to the update, but a list of the changes/forms impacted by each update)
Cons: Hard to import documents
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Steve20000
Verified Purchase:Yes
Walks you through the entire process but may need to read some of the IRS documents to get detailed information. Have to go to the IRS website to download. Also has some audit support but have not used that at this point. Not sure how good that is but may give some piece of mind.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TomZ007
from Georgia
Verified Purchase:Yes
Works okay, but had difficulties downloading updates. Had to go to website to download update and execute manually
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock