Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Grandma BH
Verified Purchase:Yes
I have been receiving a check for refund and this year the IRS changed that option and sent me a letter. If software would have notified us of the change, I would’ve put in direct deposit information.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oak Park IL
Verified Purchase:Yes
H&R Block is basically a good product, but it has several annoying properties. It is difficult at any stage to have a sense for how much has been completed and how remains to be done. The importation function was flaky. Vanguard funds with capital gains were designated with a string of meaningless numbers instead of the fund name or symbol. Imported data from Schwab was confusing, but perhaps that is due to the data itself. H&R Block has improved over previous years in some ways. For example, rather than blindly asking for charitable contributions or health care costs, it now tells you that you will gain nothing from this exercise unless you can meet the minimum for the deduction.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: SandyLl
Verified Purchase:Yes
Please update the Summary page to include the list of Estimated payments schedule with amounts for easy reference.
Thank you.
Thank you.
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4
Unique error in Kentucky state software
on March 25, 2026
Posted by: MEProfessor
from Paducah, KY
The Kentucky state program does not correctly account for carryover excess charitable donations. I reported this in 2021 and after reporting it I got an e-mail acknowledging the error and that they would fix it for the next year. Still the same error in 2025. However, I doubt that hardly anyone encounters that problem since most people with carryover donation deductions would be having a CPA do all their taxes and the CPA would handle it correctly. I should note that the federal software does handle that issue correctly. I have developed my own spreadsheet based on IRS Publication 526 to make sure I get the right numbers. That is the only error I have discovered in the Kentucky state software.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Long Time User 80
Verified Purchase:Yes
This product is OK but still has lots of quirks I have gotten use to over the years. The font is so small it is hard to read and when you attempt to increase the size with CTRL + it often cuts off the right side of the page. It would be great to see more forms added such as the IRS Form 709 and 1041.
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: T4129
from Virginia
Verified Purchase:Yes
Good product and have been using for years. Just confusing when updates to the program are still happening at the end of March when I have already filed my federal. Did not appear to change anything but still concerning.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: LarryJ1
from Vienna, VA
Verified Purchase:Yes
Product is OK but AI capabilities not well integrated into tool and there are bugs - update to program corrupted my tax return and I had to reenter everything
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1
Crappy printing section
on March 25, 2026
Posted by: no printing
Your PRINT section is not very user friendly. I get though the inputting the data and verified but can't print the forms
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock