Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: D419
from Waterville, OH
Verified Purchase:Yes
I am consistently pleased with this software and the ease with which I can complete and submit our tax returns.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tinley Park, IL
Verified Purchase:Yes
Product works well. Download instructions are lacking.
Pros: Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have used H&R Block tax software for a number of years. I have found it to be very easy to use for a person like myself who doesn’t want to spend a lot of time on my taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Cat Crazy
Verified Purchase:Yes
I have been using H&R Block software for 10 years. It works great. This year there was a small calculation error in the program but I waited till the next update and the error was fixed.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Thank you for the great review. We’re glad you’ve been using H&R Block software for 10 years and that it works great for you. We appreciate you sharing that there was a small calculation error this year and that it was fixed with an update. If we can help in any way, our support team is here for you at 1‑800‑472‑5625.
Written by a customer while visiting HRBlock
Customer Rating
1
HRBlock state tax software poor user experience.
on March 25, 2026
Posted by: UnmetExpectations
On the Alabama State Tax Accuracy review Data Verification Tab there is a message: "You are not required to file an Alabama return.". No other information is provided. No explanation provided. This Alabama State Tax Accuracy review message appears only after the HRBlock TaxCut user explicitly declares that all retirement pension income is not taxable by the state of Alabama. HRBlock TaxCut Alabama State software product lacks user guidance in these topics.
On the Alabama State Tax Retirement Income Tab, retirement income listed on 1099R forms for pensions is copied from the Federal 1040 form information. Everything is taxable on the Federal form. The TaxCut user has to declare each item is not taxable by Alabama. HRBlock TaxCut Alabama State version software should determine whither such income is taxable or not. As it is, the HRBlock Alabama State version software declares that ALL retirement income is TAXABLE. HRBlock Alabama state tax software user experience is not good on the issue of retirement pension income.
Response from HRBlockBy Sonia, Social Media, March 26, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: MSM63
from Cedar Rapids, Iowa
Verified Purchase:Yes
Bought to do my daughter's taxes and was very easy to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
Been using the H&R Block software for several years and continue to be completely satisfied with the functionality, performance, and the results. I expect to order the 2026 version.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Gore, Virginia
Verified Purchase:Yes
Received download and did my taxes that weekend. No problem. Had a question about the new deductions for seniors but the program answered it and explained everything perfectly. Will always use this software.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock