Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
A good tax program
on March 25, 2026
Posted by: Perdido John
I have used this for several years and have found it to be fairly easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: dagwood70
from Southern California
Verified Purchase:Yes
I've been using H&R Block Software for eight years... so glad I did!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Nels1
from Ny
Verified Purchase:Yes
TurboTax was easier to navigate than this app. Ai was a slop
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 1Fastcar
Verified Purchase:Yes
The H&R Block program is very easy to use and imports outside tax info seamlessly.
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Mohawk7
from Cookeville Tn
Verified Purchase:Yes
Been us in block for many years. They never fail me.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York
Verified Purchase:Yes
I'm sure I did this before but will repeat. Have used for 20+ years. Easy to use. Help generally available when needed. Technical help was always easy to get. Tax help issues less so in the early days, but not difficult now although my questions have been related to clarifying something in the program and not specific tax advice issues.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Hello, thank you for the great review. We’re glad you’ve used this program for 20+ years and that it has been easy to use with help available when needed. We appreciate you sharing your experience with technical help and program clarification over the years. If we can help in any way, our support team is here for you at 1‑800‑472‑5625.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rochester MN
Verified Purchase:Yes
I have been using H&R Block for quite a few years now. For the most part I am happy with it. Sometimes finding where an entry is coming from is a challenge (the "take me to" function). I import quite a bit of the info from Quicken and that goes pretty well. The efile works pretty well.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from USA
Verified Purchase:Yes
The last 3 years I have run into an issue when trying to file electronically. The last few years I was forced to update the software (expected) but the update FAILS. I have to un-install the app and reinstall, This is not a friendly end user experience!!
Pros: Easy to prepare
Cons: Time consuming
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock