Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Qwertyuiopasdfghjkl
from Richmond VA
Verified Purchase:Yes
I was disappointed in the software this year. Several times, the “payer” information on a 1099 got mixed up and applied to a different 1099. I had to re-enter data several times. I guess it worked out, because I got my refund as calculated, but not a great confidence builder.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Grammy Paula
from CT
Verified Purchase:Yes
It is always a pleasure to use your software! Easy, always has updates and all the new tax related items were included!!
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
Issue correction complete within 48 hours is great
on March 26, 2026
Posted by: Barbbrad25
from NC
Verified Purchase:Yes
Easy to use and when I was charged 2 times for state filing they fixed it right away. That was my only issue with this program.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: seniorsnow
Verified Purchase:Yes
Since the beginning, when Andrew Tobias' name was on Tax Cut, this product works for us.
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Missing some features. First time and last.
on March 26, 2026
Posted by: First User
from Florida
Doesn't import all data. Doesn't generate minimum estimated taxes for 2026 and make 1040-ES forms. Input fields were small .Prior TurboTax was better.
Pros: Maximizes refund
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
Federal was OK, but ended up having to mail the state return for some weird error code that was not good enough for me to fix it three times. No way to get help, your “AI” sucks.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used this software every year for close to 20 years and find it so straight forward and quick and easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: paulie1
Verified Purchase:Yes
Laser Jet print for filing is way too light and couldn't get it darker.
Cons: Hard to prepare
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock