Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Good, solid tax package and very user friendly
on March 26, 2026
Posted by: Anonymous
from Hartford, Ct
Verified Purchase:Yes
Overall, I'm very happy with Block tax software, I have been using it for many years. The ONLY issue I have with it is that sometimes when it tries to do an update, I get an error message saying it couldn't connect and I had to download the update package and run it myself. No big deal, but with the number of updates throughout the season, it was a bit of a pain.
That notwithstanding, I will continue to use Block tax software....
That notwithstanding, I will continue to use Block tax software....
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Hello Paul, we appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VA
Verified Purchase:Yes
I have been using H&R Block tax software for many years and find it to be effective, easy to use and accurate.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Dear Sam, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: BBengt
Verified Purchase:Yes
Love the softwares ability to start with the previous year's return filling in personal information and asking about using previous year's income sources.
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: djpfpe
from CO
Verified Purchase:Yes
I have used your tax software for many years and always find it easy to navigate.
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Roger26
Verified Purchase:Yes
I bought this product this year for the first and last time. There were features that were difficult to complete and as a result I am still waiting for my refund.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Sonia, Social Media, March 26, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: BioM
from WI
Verified Purchase:Yes
Repeat user. Installation went smoothly. Familiarity with the software is helpful. Confidently completed and filed the returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Colorado Mac
from Colorado
Verified Purchase:Yes
I have liked the software in the past but this year there was a glitch that cause entry names to change and I had to go back and correct my manual input several times. Ex. If I had three income sources when I added the third one the value and name of my first manual input would change to the third one I just entered so there would be an (incorrect) duplicate entry!
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: StevenMcD
Verified Purchase:Yes
Apple Mac support is lacking. Every year is a call to get free state loaded. This year software updates not working. The online options pulldown had no options for the 2025 software updates. Since I am involved with IT was finally able to troubleshoot and find them and get the software update. Tried online support. After I got though the AI bot to what I believe was a person, gave up after no response to my problem.
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock