Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Lukedarla
from Salem, oregon
Verified Purchase:Yes
My 1st time using it. Took me awhile but finally got it
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 26, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Joseph321
from Cheyenne Wy
Verified Purchase:Yes
I jumped from TurboTax after 30 years. I struggled with them last year, and when it continued this year, I quit.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 26, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Eton
Verified Purchase:Yes
It would have been helpful to have had an option to recover the file I sent last year to help with current year. Unfortunately my old computer died and I could not locate my backups.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, May 26, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fayetteville AR
Verified Purchase:Yes
Not happy. Did not indicate major deficiencies and left out categories which were needed to carry over from previous year(s).
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, May 26, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Frustrated-still haven’t Been able to send in tax
on May 23, 2026
Posted by: 2025 frustrated
from Naperville, IL 60564
Verified Purchase:Yes
I have been having a hard time using the site and after completing and correcting all the errors it said I was ready to submit when I did submit. I was rejected immediately and I still have no idea how to correct what was rejected without starting all over again.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, May 26, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Desperado54
from Winchester, VA
Verified Purchase:Yes
Wonderful time saver that is user friendly and in addition to completing a current return, helps to plan future returns.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 26, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bella1124
Verified Purchase:Yes
This version was much more confusing than previous versions. It also did not successfully transmit my return until a month later when I began to wonder where my refund was.
Response from HRBlockBy Sydney, Social Media Department, May 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tax software2025
from Tx
Verified Purchase:Yes
Move to you from TurboTax (used for years but their product reviews were so bad for tax '25). Not fond of digital version, go back to physical cd/dvd version. Do not always have internet connectivity so the physical disc is better. Online did fine & when lost connectivity, it was able to save so I could finish. Glad it has walk through of all items & error checker (I expect since previous competitor had).
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, May 22, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock