Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: another unused name
from AZ
Verified Purchase:Yes
Program worked well and was easy to walk through. Still have an issue with getting software updates from the program. Always have to go to the web site to get updates. This should be easy to fix.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Blayer
from Woodstock il
Verified Purchase:Yes
Had a problem with state. Kept saying i had to change figures, but they were correct.
Cons: Hard to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: LdA1
from Albany. Ny
Verified Purchase:Yes
Wouldn’t let me e file. Stated my pin and AIG were incorrect. I know they were correct …
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Disappointed with the difficulty of the program
on March 26, 2026
Posted by: Out of the ordinary
from Harrisburg, PA
Difficult to add forms that are not used on the average tax filer. Impossible to find certain forms like PA 205/ PA65 Schedule RK-1 for the PA state.
Also difficult to correct accuracy errors. At least the program thinks they are errors.
Also difficult to correct accuracy errors. At least the program thinks they are errors.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SC
Verified Purchase:Yes
I use the H&R Block tax software every year and continue to be happy with how easy it is to use and how quickly I get results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Benny Ha
from PA
Verified Purchase:Yes
I decided to use this versus TurboTax because it was cheaper and sales tax is waived at the store. I found using the product was slightly more tedious than TurboTax but I was able to complete my taxes.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: J1300
from Midland, mi
Verified Purchase:Yes
I have used H&R Block software for over 30 yrs and I have always been happy using it and with the results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
Moved from Turbotax to HR Block, and am glad I did
on March 26, 2026
Posted by: Betti17
from Tacoma, Wa
Verified Purchase:Yes
Easy to work with, easier to use than TurboTax and was able to install it on my Windows 10 based laptop, which I needed to do for this year. Will definitely purchase this product nest year too.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock