Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: bob8045
Verified Purchase:Yes
I have been using HR Block since 2008 and have been satisfied with the ease of use and accuracy of the program. I switched from another tax program and did not have any difficulties using the HR Block program.
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Dave Orl
from FL
Verified Purchase:Yes
This is my 8th year using this software. Very easy, just have all your documents.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seneca, SC
Verified Purchase:Yes
Does not flow well. Not intuitive. Purchased Federal and State. State did not install. Had to contact support.
Accuracy check was populating bogus numbers and raising flags. Very confusing. Very wonky. Didn’t trust software anymore. I had to calculate my returns again using TurboTax just to check if it was correct and give me some peace of mind.. Both returns agreed to the dollar. I should not have had to use another tax prep program to verify accuracy. Seriously, considering filing with TurboTax next year.
Accuracy check was populating bogus numbers and raising flags. Very confusing. Very wonky. Didn’t trust software anymore. I had to calculate my returns again using TurboTax just to check if it was correct and give me some peace of mind.. Both returns agreed to the dollar. I should not have had to use another tax prep program to verify accuracy. Seriously, considering filing with TurboTax next year.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mike98
from NJ
Verified Purchase:Yes
I have been using Block for 10 years this has been the worst experience that I ever had. I had trouble going back. I had to start over 2 times. I had a business in the past and it was a lot less stressful. I am retired it should have been very easy but it was a pain in the butt. Probably will have to something different in the future .
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Staten Island, NY
Verified Purchase:Yes
Nothing is perfect. Since fractional ratings are not possible, 4 stars. The instruction are clear, well formatted and mostly excellent. The hints and popups are annoying. The suggestions and items needing correction, at the end of the process, are less clear. Price for the software was good.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: AEXPHRB2025
Verified Purchase:Yes
Overall quite happy with the purchase. Reason for four stars is that for state return, the program does not calculate the penalty, I had to do it myself.
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
This software makes doing my taxes very easy. It is well designed to get it done right without any errors. I use this every year to do my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Vlad26
from Boston, MA
Verified Purchase:Yes
The program is good, but the updated version prohibits you from revisiting last year's step-by-step returns; moreover, as long as you click “finished” state tax, and in the filing tab, all other tabs (federal, state, and steps for each ) are disabled and grayed out.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock