Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: AwH53
from Texas
Verified Purchase:Yes
Easy to use. I switched from Turbo Tax due to the Microsoft 11 requirement. Easy info transfer
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Maryatthess
from NJ
Verified Purchase:Yes
Error on the 5329 form. Data is not totaling and carrying over to the 1040. In 2024, this worked. Reported and had no resolution. Had to override fields and then could not file electronically. Spoke to three people (all polite but could not help). One had a child or something in the background which is not professional.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've used H&R block software to do my taxes for 20 or so years, back to when it was Taxcut. This software makes taxes super easy and every year it gets better, HOWEVER, if something weird happens , like my bank making mistakes, H&R Block software becomes nearly impossible to override. There has to be an override button. Also explanations need to be clear, complete and expansive for each question. I'm an ordinary person and sometimes the verbiage is too tax-accountant-speak.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Central Oregon
Verified Purchase:Yes
I have used your online software since ending my employment with you 12 years ago.
I recommend you whenever there is an opportunity to.
I recommend you whenever there is an opportunity to.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Frustrating26
Verified Purchase:Yes
Had to purchase since Turbo tax software was no longer compatible with my computer. It went ok at 1st but then the code didn't work and every time I tried to submit it was charging my credit card. It ended up charging me 6 times. I will never use your program again and still have to make sure the extra 5 charges get taken off my card.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mychookie
from Atlanta
Verified Purchase:Yes
Great they can transfer data from TurboTax as they no longer sell local version. Had only one issue where it wouldn’t accept a valid CUSPID number
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NW Indiana
Verified Purchase:Yes
I've used H&R Block software for close to a dozen years. Maybe my concentration was off this year, or age is catching up somewhat, but I had to pay more attention to some parts of the software, as compared to other years. It seems like I had to be more observant than usual. The end result was fine, as always before. I still plan on using in the future, however.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Martin Gre
from NC
Verified Purchase:Yes
Been using H&R block for a long time. Very easy to use. I feel it gives both me and the Government a fair deal. The 4 star rating is because when I put my direct deposite info in for the last two years and carefully checked the numbers it left off two digits. Last year I eventually got a check for the refund. This year still waiting.
Pros: Easy to prepare, Maximizes refund
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock