Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Tom L C
from Cincinnati, OH
Verified Purchase:Yes
I have used this software for years. It does what it needs to do.
This year, I used it to file for my son, who did not want to have the refund directly deposited. He opted for having a check sent to him and the return was filed. Two days later we get a letter from the IRS stating they don't send checks anymore. Now we need to go through the ID.me process and other hoops to get his refund. The software should not allow this to be chosen as an option.
This year, I used it to file for my son, who did not want to have the refund directly deposited. He opted for having a check sent to him and the return was filed. Two days later we get a letter from the IRS stating they don't send checks anymore. Now we need to go through the ID.me process and other hoops to get his refund. The software should not allow this to be chosen as an option.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Tom, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bnucci24
from Ohio
Verified Purchase:Yes
Works well. Got a deal on Newegg so cost was low. Handled all 1099 I had no issues. Had trouble with K1 partnership form and program itself stated it couldn't handle it properly though it seemed to take the input ok. Imported TT just fine. I'm retired so simple return. It did complain abiut lack of SS income though I had zero and confirmed it. Overall this worked well for me on my W10 pc. Highly recommend for simpler returns as I can't recommend what I didn't test. Good program! Glad I switched from TT. Nice to keep data local as well.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rob in Ohio
from Hilliard Ohio
Verified Purchase:Yes
For the second year in a row my return was delayed and I received a letter from the IRS. Both years, your software didn't send the 6198 form, even thought it shows up in my saved return AND the send batch.
Each year I have to find an office service and pay extra money and time due to the failure of your product.
You have not empowered your support people to make this right, so I am stuck with the choice if I should continue to use your product after 15 years of loyalty.
Each year I have to find an office service and pay extra money and time due to the failure of your product.
You have not empowered your support people to make this right, so I am stuck with the choice if I should continue to use your product after 15 years of loyalty.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your feedback, Rob. We stand behind our work and guarantee that every filing with us is 100% accurate. Our Tax Professionals are here to review your return and resolve any errors. Please call us at 1-800-472-5625 so we can assist in setting a time that works best for you.
Written by a customer while visiting HRBlock
Posted by: NealD1
from Texas
Verified Purchase:Yes
I’ve been using this software for many years and haven’t had any problems with the returns. Would be better if a Linux version was offered.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Skiter
from Idaho
Verified Purchase:Yes
I like this better than Turbo Tax and think it is very good software.
I really wish additional State forms were CHEAPER for someone who Already bought the Deluxe package.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Germantown, TN
Verified Purchase:Yes
I have been buying/using this tax product for at least 5 years (and sharing with my children) and we are all very satisfied with the results! By answering questions, it leads us in the right direction for a correct filing with the best refund (if applicable).
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Senior Taxpayer 2026
Verified Purchase:Yes
I was able to complete federal plus state returns and submit submit electronically.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jeh001
from Chattanooga tn
Verified Purchase:Yes
Your software had a glitch that summarized my short term gains, but did not allow the review of the individual trades. When I called for help, the individual blamed the broker, but all the information from the broker was in the software, it just wasn’t processed to the summary.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
[Reviewer Name], Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock