Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Robertxxxxxxx
from Colorado
Verified Purchase:Yes
Foreign income could be clearer. Terms not defined. Spouses without ssn should be allowed to enter NA.
Printing should keep schedules so they start on new page. Otherwise very useful app.
Printing should keep schedules so they start on new page. Otherwise very useful app.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: minnesota_tax
from minnesota
Verified Purchase:Yes
like the software but the auto-update process needs work. Had to open case to get links that let me update the application by myself. have reported this issue in past years, but still not resolved. need to have instructions in your FAQ about to do this rather than trying to deal with the chatbot and finally a live agent.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: XPX1
from Northern CA
Verified Purchase:Yes
I switched from Turbo Tax because Intuit is not concerned about customer needs - only their bottom line and possibly intercorporate back scratching. I see them moving to an on line only platform and I prefer to have the software on my PC and store info there and no where else. If I can't do that I'll switch to a tax Accountant.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Dick3776
from Ann Arbor MI
Verified Purchase:Yes
I have been using Taxcut for many years and been very happy with it but this years version has been nothing but trouble. It failed to record my W2 wage statement and when I finally got it to accept it the income was reported under Other Income. I foolishly didn't physically check my return before efiling and thus had to file an amended return. That is another story as I filed what I hope is my amended return with the 1040X but am not sure that was done by the program. Thus far I have received no notice that the IRS has accepted that return!!
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Thine
from Tucson
Verified Purchase:Yes
This is the second year in a row that the software does not support a form I need. Must add the form to paper return and edit totals on other forms. Return then can not be e-filed.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Tuuka
from New Hampshire
Verified Purchase:Yes
THis is the second year using H&R Block. I am very pleased with the software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use with having to deciver tax regulations
on March 27, 2026
Posted by: The Duker
from Chicago, IL
Verified Purchase:Yes
I've been buying this software for several year because it makes tax season easy with no headaches
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: TaxBlock
from Pennsylvania
Verified Purchase:Yes
Software works but some tax questions meanings are nebulous for a non-tax fluent individual. Some of the data entry screens grey out data entry, requiring data entry at later (unclear entry points) )resulting in challenges to complete an interview and submit taxes. It is posible to enter tax data in more than one spot, and it becomes confusing and blocking to acceptably complete an interview. In 1-1/2 hours the initial data load was complete, then 3 hours was spent figuring out workarounds for how data had been entered to enable submission of the federal tax return. It shouldn't be that hard.
Pros: Easy to import documents
Cons: Hard to prepare
Value
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock