Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Rob190
from Bakersfield, CA
Verified Purchase:Yes
Easy federal and state tax program for any age. I have used H&R Block Deluxe software for the last 4 or 5 years after switching from another brand.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Eric 2
from Phoenix, AZ
Verified Purchase:Yes
I've been using this software for 20 years without a problem.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Jerry 65
from Lakeview Michigan
Verified Purchase:Yes
I use the H&R Block software every year. I appreciate the simplicity of the questions and that I can view the tax forms as I go. The only problem I have had is that my husband is a Junior and there isn't a box in Michigan forms for that, so the suffix doesn't transfer to the Michigan State forms.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Medina WA 98039
Verified Purchase:Yes
The program has been generating unwanted duplicate entries, particularly in the 1099-R section. This requires a lot of unnecessary reviewing and editing.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: ruford
Verified Purchase:Yes
the software has been my staple for taxes for years. Never fails to handle the task
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rich 222
Verified Purchase:Yes
It is extremely difficult to reach anyone to talk to about an issue with H & R Block software. If it weren't for using TaxCut for a couple of dozen years, I would go to another tax software program in the future.
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: OH49
from Ohio
Verified Purchase:Yes
I have been using HT Block for many years now. It has had a consistent look and feel which makes it easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Long Time User Deeply Disappointed
on March 27, 2026
Posted by: Done9681
from Scottsdale AZ
As a long time user of this product (since 1996!), I am deeply disappointed that the organization is releasing Federal software updates as late as April 3rd, 2026. I am traveling out of the country prior to the tax deadline and I need to file my taxes. I am rolling the dice filing my taxes using the March 27th update.
I was in IT for 43 years, this late update cadence is ridiculous for a firm in your product space. Don't blame it on the government. Fix your development processes.
You just lost me.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock