Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,291 Reviews)
Rating breakdown 149,291 reviews
5 Stars
97,780
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,676 out of
61,816)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
downloading issues for broker data
on March 27, 2026
Posted by: willi49
from Langhorne, PA
The 2025 Deluxe program has serious issues documenting the IMPORTING of data from brokers. This is especially true for capital gains and losses and OID(original Issue Discount), etc. . Of course your supposed to check it but there's a flash of it on the screen and then it disappears. If you enter it again manually then everything is doubled. I've used the H&R Block software for many years and haven't always used or trusted the importing the brokers data for investment income . For 2025 it's terrible how you integrate it in the program, so you have to look in the workshhet...WHY?
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: randybkc
from KC Mo
Verified Purchase:Yes
I had problems with finding the right place for my pin and entering it in the right place when I didn't put it in the right place. I hope this makes sense.
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ive had enough
Verified Purchase:Yes
Your review requests make me go public with my comments, so I can't be candid and tell you what I really think.
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Hunter280
from Minnesota
Verified Purchase:Yes
Have used H&R Block tax software for several years and have been generally satisfied.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GJR 1
from Dearborn MI
Verified Purchase:Yes
Had problems with the software but after four calls and your tech team working on it, it was resolved with an email sent to me with instructions on how to resolve the problem. Finished my taxes, submitted them, and just received both State and Federal Refunds. Thanks!
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 1andDONE
Verified Purchase:Yes
Does the job quickly and interfaces with my financial company to handle stock, interest and dividend info.
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
It did the job for me with no major issues. Some of the complexity has left my filing so not an extreme test.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Does everything I need for Federal tax filing !!!
on March 27, 2026
Posted by: DHN123
from ohio
Verified Purchase:Yes
The software is easy to navigate. The features meet all of my tax filing needs. Importing tax data from the prior year is a time saver. I only use the Federal version because the state of Ohio has its own online filing website which is easy to use. I have used this software (also its predecessor TAXCUT) for over 30 years
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock