Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Gunner1994
from Batavia, NY
Verified Purchase:Yes
I have used this tax program for several years now and it has served me well.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, May 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: eipi
Verified Purchase:Yes
The software definitely makes filing easier, but I do believe that if the developers put their minds to it, they could greatly improve the foreign tax credit and form 1116 and worksheet features, and help guide the user through the process. While I realize the software is not intended to take the place of a tax advisor, it could make simpler situations more straightforward.
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: None 101
from CA
Verified Purchase:Yes
I've been using the software in the last 10 years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, May 5, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Great features and update the software about every
on May 4, 2026
Posted by: DavetheTaxMan
from Wisconsin
Verified Purchase:Yes
The Software work great, you can connect and download from your brokerage websites
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Air Force guy
from Wetumpka AL
Verified Purchase:Yes
I have used the H&R Block software for years. It guides you through the process with ease. It asks questions you may not have thought of to save you more money. Will use again next year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rjdik
from Minnesota
Verified Purchase:Yes
Tried on three different days to send my state and federal tax returns....finally on the third try it went through. Not once on the first two times did it notify me it did not send. Now my tax filing is late....that's going to cost me. Used this for many years never had problem before.
Value
1
Response from HRBlockBy Lexis, Social Media Team, May 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hartford, CT
Verified Purchase:Yes
I have used this app for many years and have always found it does a great job. However, on my HP laptops. I find the font in the questionnaires too small. I can enlarge the fonts, but the "next" buttons go off-screen. At my age, the font is very difficult to read. Please fix.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 5, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AZ
Verified Purchase:Yes
I was disappointed as when requesting my refund your software offered “by mail.” Feds don’t do mail anymore. Checked for updates before filing and said none pending
Pros: Easy to prepare
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock