Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,290 Reviews)
Rating breakdown 149,290 reviews
5 Stars
97,779
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: snake81
from Phila PA
Verified Purchase:Yes
The individual HSA process was not right - combined individual contributions of spouse into my individual account and said I over contributed. Spent over 4 hours with support to try and fix it - and twice they did not call back as promised.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kel62
Verified Purchase:Yes
I have used this software for most of my adult life. Very easy to use and accurate.
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Lakeside Nana
from North Carolina
Verified Purchase:Yes
My family and I have been using your tax preparation software for years with no problem and when a question arises we always find the explanation.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: EugeneL
Verified Purchase:Yes
I have an issue with the printing of return and the output of the page for information on what to do looks pretty bad. I have used TurboTax and never had a problem. This year I also had an issue importing data from my financial institutions. They were simply not there.
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Eugene, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Easy too use with clear understandable instructions. Also price for deluxe software is very affordable.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: MK agree
from Michigan
Verified Purchase:Yes
Good. Don’t like to have to pay more to submit the state
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
TThank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago, Illinois
Verified Purchase:Yes
Easy to install and to maneuver through the process of using the software
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've been using this software for 15 plus years. Only disappointed once; 2 years ago.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock